ÿþ<html> <head> <title>Sparkling Earth - FAQ</title> <link rel="stylesheet" type="text/css" href="global/SE.css" /> <script type="text/javascript"> var gaJsHost = (("https:" == document.location.protocol) ? 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Memorial</a></li> <li><a class="bold" href="products.asp?category=100110">"GOD BLESS ARIZONA" ITEMS</a></li> <li><a class="bold" href="products.asp?category=100111">PATCHES & RHINESTONE/STUD Transfers</a></li> <li><a class="bold" href="products.asp?category=100092">CLOSEOUTS</a></li> <ul> <li><a href="products.asp?category=100064"><font color="red"><b>CLOSEOUT CORNER</b></font></a></li> </ul> <li><a class="bold" href="products.asp?category=100093">NOVELTY Skull Caps/Headwraps & More</a></li> <ul> <li><a href="products.asp?category=100001">SKULL CAPS (headwraps) w/ sweatbands (Made In The USA)</a></li> <li><a href="products.asp?category=100069">GRAND (bigger) Skull Caps (headwraps)</a></li> <li><a href="products.asp?category=100047">DELUXE Skull Caps (headwraps) - TIE BACK</a></li> <li><a href="products.asp?category=100084">"NO TIE" DELUXE Skull Cap( headwraps)</a></li> <li><a href="products.asp?category=100119">IceSkulz (Skull Cap w/ Ice Pouch)</a></li> <li><a href="products.asp?category=100114">MEN'S Skull Caps w/Sweatbands</a></li> <li><a href="products.asp?category=100115">DANBANNA DELUXE Skull Cap/Headwrap(Imported)</a></li> <li><a href="products.asp?category=100116">"CHOP TOP" Doo Wraps (Imported)</a></li> <li><a href="products.asp?category=100044">LADIES Skull Caps & Hats (hair loss patients,too)</a></li> <li><a href="products.asp?category=100117">THE REBEL STORE</a></li> <li><a href="products.asp?category=100113">Winter FLEECE Skull Caps</a></li> <li><a href="products.asp?category=100029">Stretch COOL Mesh SKULL CAPS</a></li> <li><a href="products.asp?category=100005">DESERT Skull Caps</a></li> <li><a href="products.asp?category=100075">STRETCH Skull Caps</a></li> <li><a href="products.asp?category=100010">TRI-DANNA FACE MASKS</a></li> <li><a href="products.asp?category=100002">JUMBO Headbands</a></li> <li><a href="products.asp?category=100014">Bandanas</a></li> </ul> <li><a class="bold" href="products.asp?category=100123">WELDER'S & BIKER CAPS</a></li> <ul> <li><a href="products.asp?category=100124">WELDER'S CAPS/BIKER CAPS Made In The USA</a></li> <li><a href="products.asp?category=100122">LAPCO WELDER'S CAPS/BIKER CAPS (one size fits most)</a></li> </ul> <li><a class="bold" href="products.asp?category=100094">Medical Caps & Scrubs</a></li> <ul> <li><a href="products.asp?category=100121">NEW ! Disposable Banded Bouffants</a></li> <li><a href="products.asp?category=100030">Banded Bouffant SURGICAL CAPS w/ sweatbands</a></li> <li><a href="products.asp?category=100077">Banded Bouffant w/ Cord Lock</a></li> <li><a href="products.asp?category=100013">SURGICAL CAPS w/ sweatbands</a></li> <li><a href="products.asp?category=100076">Deluxe Surgical Caps (flip-up band)</a></li> <li><a href="products.asp?category=100027">"BIG HAIR" SURGICAL CAPS w/ sweatbands</a></li> <li><a href="products.asp?category=100066">STAR TIE SURGICAL CAPS</a></li> <li><a href="products.asp?category=100033">Stethoscope Covers (w/pocket and strap)</a></li> <li><a href="products.asp?category=100118">New !! MEDICAL APRON</a></li> <li><a href="products.asp?category=100083">CLOSEOUT !! Scrubs Tops & Sets</a></li> <li><a href="products.asp?category=100078">Breast Cancer & Support Ribbons</a></li> </ul> <li><a class="bold" href="products.asp?category=100095">Rhinestud/stone Apparel</a></li> <ul> <li><a href="products.asp?category=100074">RHINESTONE / STUDDED CAPS</a></li> </ul> <li><a class="bold" href="products.asp?category=100098">Baseball & Cadet Caps</a></li> <ul> <li><a href="products.asp?category=100088">Cadet Caps</a></li> <li><a href="products.asp?category=100087">Baseball Caps</a></li> <li><a href="products.asp?category=100091">Novelty, Choppers & Rebel Caps</a></li> <li><a href="products.asp?category=100089">Religious Caps</a></li> <li><a href="products.asp?category=100104">Pink Ribbon</a></li> </ul> <li><a class="bold" href="products.asp?category=100035">MILITARY PRODUCTS</a></li> <li><a class="bold" href="products.asp?category=100079">NECK GAITERS</a></li> <li><a class="bold" href="products.asp?category=100107">Body Cooling Products</a></li> <ul> <li><a href="products.asp?category=100034">Arctic Bandana (cool tie,neck cooler)</a></li> <li><a href="products.asp?category=100120">IceSkulz (Skull Cap w/ Ice Pouch)</a></li> <li><a href="products.asp?category=100050">ThermoTux Cool-Aid Prods.</a></li> <li><a href="products.asp?category=100071">KOOL OFF Pet Bandanas</a></li> <li><a href="products.asp?category=100065">KOOL OFF Skull Caps & Desert Skull Caps</a></li> <li><a href="products.asp?category=100008">KOOL OFF Items</a></li> </ul> </ul> </div> </td> <tr> <td> <img border="0" src="images/spacer.gif" width="10" height="15"> </td> </tr> </table> </td> <td> <img border="0" src="images/spacer.gif" width="9" height="8"> </td> </tr> <tr> <td colspan="2" nowrap align="center"> <form action="wsreg.asp" method="post"> <table class="tbl" cellpadding="2" cellspacing="0"> <tr> <td class="heading"> Wholesale Login </td> </tr> <tr> <td> &nbsp;<b>Email Address:</b><br> &nbsp;<input type="text" name="lemail" class="LoginText">&nbsp;<br> &nbsp;<b>Password:</b><br> &nbsp;<input type="password" name="lpass" class="LoginText">&nbsp;<br> <a href="forgotpass.asp">Forgot Password?</a> </td> </tr> <tr> <td align="center"> &nbsp;<br> <input type="submit" name="action" value="Wholesale Login" class="LoginButton"> </td> </tr> </table> </form> <p>* Logging in and out will<br />clear your cart contents.</p> </td> </tr> <tr> <td> <BR> <P align=center><FONT face=Verdana size=1>We gladly accept:</FONT><BR><IMG height=21 src="images/cc3-visa.gif" width=35 border=0><IMG height=22 src="images/cc3-mast.gif" width=35 border=0><IMG height=22 src="images/cc3-disc.gif" width=35 border=0><IMG height=22 src="images/cc3-amex.gif" width=35 border=0><BR><BR><IMG height=34 src="images/paypal.gif" width=91 border=0><BR><BR><IMG height=34 src="images/verisign_small.gif" width=91 border=0></P> </td> <td> &nbsp; </td> </tr> </table> <br> <p align="left"> <font face="Verdana, Tahoma, Helvetica" size="1" color="#333333">&nbsp;<img border="0" src="images/blt1.gif" width="11" height="5"> <a href="privacy.html">Privacy Statement</a></p> <p> &nbsp;</p> <p><a href="http://twitter.com/sparklingearth" target="_blank"><img src="../images/twitter.png" alt="Follow us on Twitter" border="0" /><br /> Follow us on Twitter!</a> &nbsp;</p> <p> &nbsp;</p> <p> &nbsp;</p> </td> <td width="100%" valign="top"> <blockquote><font size=2 face="verdana"> <FONT face=Arial><STRONG>Sparkling Earth </STRONG>| FAQ</FONT> <P><FONT face="Verdana, Helvetica, Tahoma" color=#000000 size=2>Thank you for your interest in our products! We produce the highest quality products of their kind and market them at the lowest possible prices. All of our products are made in the U.S.A. and we guarantee our quality. ACCEPT NO IMITATIONS. Please review the following information and call us toll free at 1-800-871-1710 or email us at <B><A href="mailto:sparklingearth@hotmail.com">sparklingearth@hotmail.com</A></B> if you have any questions.</FONT></P> <P><FONT face="Verdana, Helvetica, Tahoma, sans-sarif" color=#000000 size=2><B>Frequently Asked Questions Concerning Our Cooling Products</B></FONT></P> <BLOCKQUOTE> <P><FONT face="Verdana, Helvetica, Tahoma, Helvetica, sans-sarif" color=#000000 size=2><FONT color=#ff7f19><B>Q.</B></FONT> What are KOOL OFF Products and Arctic Bandanas? How do they work?<BR><FONT color=#ff7f19><B>A.</B></FONT> Our KOOL OFF Products and Arctic Bandanas are made from 100% cotton & poly/cotton fabric. The products all have an area sewn into a tube/pocket. In these tubes/pockets we put water absorbing polymer crystals. We use a special blend of these crystals which we call Sparkling Earth. The crystals absorb 350 to 400 times their weight in water.</FONT></P> <BLOCKQUOTE> <P><FONT face="Verdana, Helvetica, Tahoma" color=#000000 size=2>After absorbing water, the crystals time-release the water over a period of days. It is this release of water that keeps our products cooler than the surrounding air. For extra cooling, the products can be refrigerated. The release period is one to several days depending upon the air temperature, humidity and type of use. After releasing all their water, the crystals return to the hard crystal form. Our Sparkling Earth crystals can be taken from dry to wet and then back to dry hundreds and hundreds of times. They will work for years. Sparkling Earth is non-toxic, non-flammable and non-hazardous.</FONT></P></BLOCKQUOTE> <P><FONT face="Verdana, Helvetica, Tahoma" color=#000000 size=2><FONT color=#ff7f19><B>Q.</B></FONT> How long should they be soaked in water?<BR><FONT color=#ff7f19><B>A.</B></FONT> Our products generally need to be soaked for only about 20 minutes although this can vary slightly depending on the water temperature & impurity content of the water. If you soak the product for considerably longer than 20 minutes, the crystals may grow too large and may begin to squeeze out through the fabric. If this occurs, just rinse off and it's ready to wear.<BR><BR><FONT color=#ff7f19><B>Q.</B></FONT> Are there products available that can absorb water faster and can be worn sooner?<BR><FONT color=#ff7f19><B>A.</B></FONT> Yes, however most of these 1 to 2 minute products use a polymer designed for baby diapers and can only be reused a few times. Ours can be used thousands of times.<BR><BR><FONT color=#ff7f19><B>Q.</B></FONT> Are the crystals safe?<BR><FONT color=#ff7f19><B>A.</B></FONT> Yes, ours are non-toxic, non-flammable, non-hazardous and biodegradable. So, they are safe for human use and will not damage the environment.</FONT></P></BLOCKQUOTE> <P><FONT face="Verdana, Helvetica, Tahoma, sans-sarif" color=#000000 size=2><B>Frequently Asked Questions About International Shipping</B></FONT></P> <BLOCKQUOTE> <P><FONT face="Verdana, Helvetica, Tahoma, Helvetica, sans-sarif" color=#000000 size=2><FONT color=#ff7f19><B>Q.</B></FONT> Do you offer international shipping?<BR><FONT color=#ff7f19><B>A.</B></FONT> The shipping rates listed are for shipments within the continental U.S.A.. If your order is going outside of the U.S.A., there will be additional shipping charges. We will email you how much those charges are, and upon your approval of the additional charges, we will ship your order. </FONT></P> <P align=center><FONT face=Arial color=#336699><B>We Welcome both Retail & Wholesale Orders</B></FONT></P></BLOCKQUOTE> </blockquote> </td></tr></table> <table border="0" cellpadding="0" cellspacing="0" width="100%"> <tr> <td width="100%" bgcolor="#FF7F19"> <img border="0" src="images/spacer.gif" width="7" height="7"></td> </tr> <tr> <td width="100%"> <img border="0" src="images/spacer.gif" width="1" height="1"></td> </tr> <tr> <td width="100%" bgcolor="#999999" align="center" height="18"> <font size="1" face="Verdana" color="#FFFFFF"> <br /> <a href="http://www.sparklingearth.com/products.asp?category=100057">Skull Caps</a> | <a href="http://www.sparklingearth.com/products.asp?category=100027">Scrub Caps</a> | <a href="http://www.sparklingearth.com/products.asp?category=100013">Surgical Caps</a> | <a href="http://www.sparklingearth.com/content.asp?content=5"> Custom Screen Printing</a> | <a href="http://www.sparklingearth.com/CompanyInfo.html">About Us</a> | <a href="http://www.sparklingearth.com/contact.asp">Contact Us</a> | <br /> Copyright 2010 All Rights reserved <img border="0" src="images/blt1.gif" WIDTH="11" HEIGHT="5"> <a href="privacy.html">Privacy Statement</a> <img border="0" src="images/blt1.gif" WIDTH="11" HEIGHT="5"> <a href="http://www.newtcart.com">Powered by:newtcart.com</a></font><br /Powered by: newtcart.com</a></font><br /> <br /> </td> </tr> </table> </body> </html>