Frequently Asked Questions...
Learn more about the Arctic Bandana (cooling neck tie) and our international shipping policy. Sparkling Earth Headwear & Accessories manufactures the majority of our products in the USA.
Thank you for your interest in our products! We produce the superior quality products utlizing the highest quality materials. The majority of our products are designed and manufactured by hand in the USA and we guarantee our quality. ACCEPT NO IMITATIONS. Please review the following information and call us toll free at 1-800-871-1710 or email us at firstname.lastname@example.org if you have any questions.
Frequently Asked Questions Concerning Our Cooling Products
Q. What is an Arctic Bandana? How do they work?
A. Our Arctic Bandanas are made from 100% cotton & poly/cotton fabric. These handmade cooling ties contains polymer crystals Inside these tubes that are water absorbing and reusable. We use a special blend of water absorbing polymer crystals that absorb 350 to 400 times their weight in water.
After absorbing water, the crystals time-release the water over a period of days. It is this release of water that keeps our products cooler than the surrounding air. For extra cooling, the products can be refrigerated. The release period is one to several days depending upon the air temperature, humidity and type of use. After releasing all their water, the crystals return to the hard crystal form. Our Sparkling Earth Arctic Bandanas are reusable and will work for years. Sparkling Earth polymer crystals are non-toxic, non-flammable and non-hazardous.
Q. How long should I soak my Arctic Bandana in water?
A. Our products generally need to be soaked for only about 20 minutes although this can vary slightly depending on the water temperature & impurity content of the water. If you soak the product for considerably longer than 20 minutes, the crystals may grow too large and may begin to squeeze out through the fabric. If this occurs, just rinse off and it's ready to wear.
Q. Are there products available that can absorb water faster and can be worn sooner?
A. Yes, however most of these 1 to 2 minute products use a polymer designed for baby diapers and can only be reused a few times. Ours can be used thousands of times.
Q. Are the crystals safe and non-toxic?
A. Yes, our polymer crystals are non-toxic, non-flammable, non-hazardous and biodegradable. So, they are safe for human use and will not damage the environment.
Frequently Asked Questions About International Shipping
Q. Do you offer international shipping?
A. Yes, the shipping rates will be automatically calculated at checkout. We have recently started to offer UPS and DHL as options for international shipping for international customers. UPS and DHL allows our international customers to track their packages from our door to yours.