ALL SKULL CAPS, COOLING NECK WRAPS, SURGICAL CAPS, STETHOSCOPE COVERS, AND OTHER PRODUCTS ARE RETURNABLE WITH LIMITED CONDITIONS. DON’T DELAY, AND GET IN TOUCH WITH US TODAY FOR FURTHER ASSISTANCE! RETURN POLICY: If for any reason you would like to return products or have received damaged goods, please call us no later than 30 days from receipt of the goods. We will instruct you on how to return the goods. Returns must have original tags attached and must be in original condition. Orders received without authorization will be subject to refusal. We reserve the right to charge a 20% restocking fee to cover the re-handling on undamaged goods. Our return address is: Sparkling Earth Products, 2005 W. Rose Garden Lane, Phoenix, Arizona 85027. Toll free telephone in U.S.A. 800-871-1710 NO RETURNS ARE ALLOWED AFTER 30 DAYS.